If you’re facing a Razor e-scooter not working, I’m here to help you fix it. I’ll guide you through every major and minor issue and explain what might be causing the problem.
We’ll go through each part step by step, starting with the most common issues. Together, we’ll find the cause and get your scooter running smoothly again.
Step-By-Step Fix for Razor E-Scooter Not Working
I’ll start with the most likely causes of the problem. We’ll check those first, then move on to less common issues. I’ll guide you through troubleshooting each possible cause and give you clear solutions to fix them.
Kick-Start the Scooter
Razor E90 and E1XX series e-scooters need a kick start to get moving. If your scooter is fully charged but won’t move, you might have missed this step. Many people get confused because they forget to kick start.
To start the motor, push the scooter manually until it reaches about 3 mph.
Remember, Razor E200 and E300 models don’t need a kick start.
Troubleshooting Razor Charging Problems
If your Razor e-scooter has charging issues, it usually shows up in three ways: a red light, flickering red and green lights, or a green light but no charging. Here’s a simple step-by-step guide to fix these problems.
How to Troubleshoot Your Razor E-Scooter
Reset the Scooter: Press and hold the reset button for 5 seconds. It’s on the deck next to the On/Off switch.
Check the Fuses and Reset Button: Open the scooter deck by unscrewing it. Use a multimeter to test the 20-amp reset button for continuity. Replace it if it’s faulty. Some scooters use a 30-amp fuse instead.
Inspect the Charger Port: Look inside the charger port. Check the two pins with the silver metal piece. The charger should supply about 26 volts.
Test the Batteries: Use a multimeter to check the battery voltage. If you have lead-acid batteries, add distilled water to keep them healthy.
Replace the Batteries: If the scooter still doesn’t work, replace the batteries.
Replace the Controller (Last Option): Only replace the controller if nothing else works. This is rare. First, make sure the voltage supply is okay.
Check the On/Off Switch
Sometimes, the On/Off switch can go bad and need replacing. Before checking other parts, start by inspecting this switch.
Here’s how: Open the scooter and find the switch inside. Use a multimeter to test the two bottom pins. When the switch is ON, there should be continuity. If not, the switch needs to be replaced.
How to Reset Your Razor E-Scooter
Resetting your Razor e-scooter can fix many performance problems.
Where’s the Reset Button?
Look for the reset button on the side of the deck, right next to the On/Off button. Press and hold it for 5 seconds. If the button doesn’t work, you’ll need to check it.
What to Do if the Reset Button Isn’t Working
Button Doesn’t Respond
- Make sure the scooter is turned on and the battery is charged.
- Check around the reset button for any dirt or blockage and clean it.
- Look at the wires and connections for anything loose or damaged.
- If needed, replace the reset button.
Button Is Stuck or Jammed
- See if anything is blocking or jamming the button. Remove any debris.
- If the button is broken, replace it.
Reset Isn’t Fixing the Problem
- Double-check that you’re pressing the reset button the right way, as shown in the manual.
- Make sure the controller and reset button connections are tight and clear.
- If the problem keeps happening, replace the reset button.
How to Replace the Reset Button
- Remove the screws from the deck.
- Find the reset button inside.
- Take out the battery bar.
- Disconnect the wires from the old button.
- Unscrew and remove the old button.
- Put in the new reset button.
- Reconnect the wires.
Check the Brake Connection
If there’s a problem with the brake, your scooter won’t move. This is a safety feature.
Make Sure the Brake Wire Is Connected
Look for the thin wire coming from the front wheel brake. It has a small connector that plugs into the controller. Make sure this connection is tight.
Test the Brake Wire with a Multimeter
Use a multimeter to check for continuity in the brake wire. When the brake lever is not pressed, you should have continuity. If there’s no continuity, check all the brake wire connections.
If you still have continuity even when you press the brake lever, the brake lever is faulty and needs to be replaced.
Check the Motor
The motor is very important. It can fail if the scooter faces extreme conditions. If your Razor scooter won’t move or work, test the motor carefully.
How to Find Motor Problems
Listen for a click sound from the relay (controller). If you hear the click but the motor doesn’t run, the motor might be the problem.
Check Controller Wires to Motor
Two wires, one yellow and one blue, connect the controller to the motor. Use a multimeter to check continuity in these wires when you press the throttle. If there’s no continuity, the controller might need replacing.
Test Motor Wire Resistance
Use a multimeter to check the resistance of the thick red and black wires from the motor. It should be about 5 to 7 ohms. If it’s much higher or lower, the motor or wires might be damaged.
Check the Throttle and Wires
If your Razor scooter doesn’t respond when you twist or press the throttle, follow these steps to fix it.
Test Throttle Wires for Continuity
Look for two orange and two brown wires connecting the throttle to the controller. Use a multimeter to check continuity when you press or twist the throttle. There should be continuity. If not, the throttle is faulty.
How to Replace the Throttle
- Remove the Grips
- Pull the grip off the handlebar.
- Unscrew the Throttle
- Unscrew the thumb throttle or twist-grip throttle, depending on your model.
- Install the New Throttle
- Put the new throttle in place and reconnect it to the scooter.
Check and Troubleshoot the Controller
If your battery, motor, and throttle are working fine and resetting the scooter doesn’t help, check the controller next. The controller is usually the toughest part, so test it last.
Where to Find the Controller
The controller sits next to the batteries inside the deck. On E90 and E1XX models, it’s a black box. On E200 and E300 models, it has a gray cover.
How to Test the Controller
- The controller connects to the batteries with red and black wires.
- Use a multimeter to check continuity in these wires.
- If there’s no continuity, check the batteries and battery connections. Replace any faulty wires.
- Check continuity in the wires coming out of the controller. If none, replace the controller.
- If power reaches the controller but doesn’t go out when you use the throttle, the controller is bad and needs replacing.
Replacing the Controller
You can buy replacement controllers online. Installing a new controller is simple and straightforward.
Where to Get Razor Scooter Replacement Parts
You can easily find Razor scooter replacement parts online.
Replacing and installing these parts is simple. You don’t need any special skills or a mechanic to do it.
Conclusion
Troubleshooting your Razor scooter means checking each part step by step. From the motor to the brakes, I’ve covered all the common problems.
Follow the order I gave and use the simple steps to find and fix issues. Replacement parts are easy to buy online and fitting them is straightforward.
This guide helps you keep your Razor scooter running smoothly and confidently.